SUNDOWN RIVERSIDE CONDOMINIUM

VACATION RENTALS TERMS & CONDITIONS

Property Location: Perdido Key, Florida

Thank you for choosing Sundown Riverside Condominiums for your upcoming stay in beautiful Perdido Key, Florida. We look forward to welcoming you and hope you enjoy your vacation.

These Vacation Rental Terms & Conditions (“Agreement”) establish the terms governing your reservation and occupancy of the condominium (“Premises”). The individual making the reservation is referred to as the “Guest” or “Reserving Guest.” “Management” refers to Sundown Riverside Condominium Vacation Rentals and its authorized representatives.

By making a reservation, submitting payment, providing a credit card for the reservation, checking into the Premises, or occupying the Premises, Guest acknowledges that Guest has read, understands, and agrees to this Agreement.

These terms are strictly enforced for the safety, security, cleanliness, and peaceful enjoyment of all guests, residents, and property owners.

GUEST AGE AND REGISTERED GUEST REQUIREMENT

Sundown Riverside Condominiums Vacation Rentals maintains a strict minimum-age requirement of 25 years for the individual responsible for renting the condominium.

The individual who makes the reservation and enters into the rental agreement (“Registered Guest”) must be 25 years of age or older and must be present at the condominium for the entire duration of the rental stay. The Registered Guest may not transfer, assign, or permit another individual to occupy the condominium in their place.

Management reserves the right, when reasonably necessary, to verify the identity and age of the Registered Guest and/or approved occupants. Upon request, the Registered Guest and/or occupants may be required to present a valid, government-issued photo identification for verification of identity and age.

If the individual who made the reservation is not present at the condominium during the stay, or if the reservation is determined to have been made on behalf of another person in violation of this policy, the reservation may be considered a material violation of the Rental Agreement. Management may require all occupants to vacate the Premises, subject to applicable law.

No refund will be provided for a reservation terminated due to a violation of the Registered Guest, minimum-age, or occupancy requirements, except where otherwise required by applicable law.

By completing the reservation, the Registered Guest acknowledges and agrees to this requirement and accepts responsibility for ensuring compliance by all members of the rental party. 

1. APPROVED GUESTS AND PERMITTED USE

The Premises are provided solely for use as a personal vacation residence by the approved guests identified in connection with the reservation.

The Reserving Guest is responsible for the conduct of all members of the Guest’s party and any visitors permitted onto the Premises by Guest.

Guest shall not permit the Premises to be occupied by more persons than the maximum occupancy established for the applicable condominium size.

The Premises may not be used for commercial purposes, parties, events, receptions, weddings, or other unauthorized gatherings.

No unlawful activity, nuisance, disruptive activity, or activity that interferes with the peaceful enjoyment of neighboring residents or guests is permitted.

Arrival time is 3 PM and Departure time is 10 AM Central Time.

2. MAXIMUM OCCUPANCY

Maximum occupancy is determined by condominium size:

• 1-Bedroom Condominium: Maximum of 4 persons
• 2-Bedroom Condominium: Maximum of 6 persons
• 3-Bedroom Condominium: Maximum of 8 persons

Maximum occupancy includes all persons staying overnight in the condominium, regardless of age, unless otherwise expressly authorized in writing.

Additional overnight guests beyond the maximum occupancy are not permitted.

If additional guests are found to be occupying the Premises beyond the permitted maximum, Guest will be charged the applicable full nightly rental rate for each unauthorized additional guest, and the charge will be applied to the credit card on file.

Unauthorized occupancy may also constitute a material breach of this Agreement and may result in termination of the rental and/or removal from the Premises, subject to applicable law and will not be refunded.

3. RESERVATION, CANCELLATION AND REFUND POLICY

Sundown Riverside Condominiums Vacation Rentals maintains a strict cancellation and refund policy.

Reservations are non-refundable within 30 days of the scheduled arrival date.

If a reservation is made within 30 days of the scheduled arrival date, no refund will be provided if the reservation is subsequently cancelled.

For cancellations made more than 30 days before the scheduled arrival date, the eligible refund will be issued less:

• A $95 administrative fee; and
• Applicable credit-card processing or transaction fees.

No refund will be provided for unused nights resulting from late arrival, early departure, changes in travel plans, or a Guest’s violation of this Agreement, except where otherwise required by applicable law.

Guests are encouraged to purchase rental/travel insurance to protect against circumstances that may result in cancellation or interruption of a stay.

4. OPTIONAL RENTAL/TRAVEL INSURANCE

Guests have the option to purchase rental/travel insurance through RentGuardian, using the link provided on the rental website.

Guests should carefully review the insurance policy, including its coverage, exclusions, limitations, and claims procedures.

Sundown Riverside Condominiums Vacation Rentals does not determine whether a particular circumstance is covered by a third-party insurance policy.

5. DAMAGE WAIVER

A non-refundable $95 Damage Waiver Fee is included as part of the applicable rental fees.

The Damage Waiver is intended to address certain minor accidental damages occurring during the Guest’s stay, subject to the terms and limitations of the waiver.

The Damage Waiver is not a security deposit and is not insurance. It does not relieve Guest of responsibility for intentional damage, negligent damage, excessive damage, unauthorized use, missing property, smoking violations, pet violations, excessive cleaning, or other losses or charges not covered by the waiver.

If damage or missing items exceed the amount or scope covered by the Damage Waiver, Guest authorizes Management to charge the credit card on file for the reasonable additional cost of repair, replacement, cleaning, or remediation.

6. CREDIT CARD AUTHORIZATION

A valid credit card must be maintained on file for the reservation.

Guest authorizes Management to charge the card on file for amounts properly due under this Agreement, including, where applicable:

• Damage or missing items;
• Repair or replacement costs;
• Excessive cleaning;
• Unauthorized occupancy charges;
• Smoking-related cleaning and air-purification charges;
• Pet-related cleaning or remediation;
• Charges resulting from parties or unauthorized gatherings;
• Costs resulting from damage caused by Guest or Guest’s party;
• Other reasonable costs resulting from violations of this Agreement; and
• Other charges expressly authorized by this Agreement.

This authorization remains applicable to reasonable post-stay charges discovered during inspection, cleaning, maintenance, or turnover of the Premises.

7. CONDITION OF THE PREMISES

The Premises will be delivered to Guest in a professionally cleaned condition.

Guest should inspect the Premises upon arrival and promptly notify Management, preferably in writing, of any existing damage, missing items, malfunctioning equipment, or condition requiring attention.

Reporting a pre-existing condition does not, by itself, give Guest the right to cancel the reservation or receive a refund.

If Guest fails to timely report damage or a malfunction and the condition worsens as a result, Guest may be responsible for the resulting additional costs. Upon arrival guest is expected to notify management of unsatisfactory conditions within 1 hour of arrival. Should the office be closed call (850)324-7903 and leave a message. Should you fail to notify management within the first hour you have excepted the conditions of the condo as satisfactory.

8. CLEANING AND EXCESSIVE CLEANING

Guest agrees to leave the Premises in a reasonably clean and orderly condition.

Normal departure cleaning is included in the rental arrangement. However, if Guest’s use of the Premises requires cleaning beyond ordinary turnover cleaning, Guest will be responsible for the reasonable additional cost.

Examples may include, without limitation:

• Excessive trash or debris; (All trash is to be removed and disposed of in the dumpster)
• Excessive food or beverage spills;
• Excessive dirt or staining; (To linens, sheets, bed spreads and furniture)
• Removal of unauthorized substances or materials;
• Cleaning resulting from unauthorized pets;
• Cleaning resulting from smoking or vaping; or
• Cleaning necessitated by parties or unauthorized gatherings.

9. PET POLICY

No pets are permitted in the condominium.

This provision is subject to any accommodation or exception required by applicable law.

If an unauthorized animal is discovered in the Premises, Guest will be required to remove the animal immediately and will be responsible for all reasonable additional cleaning, treatment, repair, or remediation costs.

A material violation of this policy will result in termination of the rental and/or removal from the Premises, subject to applicable law.

10. STRICT NO-SMOKING AND NO-VAPING POLICY

Smoking and vaping of any kind are strictly prohibited inside the condominium and on the condominium balcony.

This prohibition includes cigarettes, cigars, pipes, electronic cigarettes, vaping devices, cannabis/marijuana smoke, and other smoked or vaporized substances.

Smoking is permitted only in designated areas where authorized by the property. Designated smoking areas must be in the parking area or BBQ/pit area and must be at least 20 feet from buildings and/or pool areas, or such greater distance as may be required by applicable property rules or law.

11. MEDICAL MARIJUANA / CANNABIS

Smoking or vaping cannabis is prohibited inside the condominium and on the balcony.

To prevent odors and protect the condition of the Premises, Guests should not store cannabis oils or other odor-producing cannabis products inside the condominium. Such products should remain secured in the Guest’s vehicle where legally permitted.

Nothing in this provision is intended to restrict any right or accommodation required by applicable law.

12. SMOKING VIOLATIONS AND $925 REMEDIATION FEE

If the condominium is determined to have been smoked in or subjected to prohibited vaping, Guest will be responsible for a $925 air-purification and cleaning fee.

The fee is intended to cover the cost of air purification, odor remediation, cleaning, and preparation of the Premises for subsequent guests.

If smoking or vaping is reported and subsequently verified by authorized Management or property staff, Guest may be subject to termination of the rental and/or removal from the Premises, subject to applicable law, in addition to the $925 fee.

Guest may also be responsible for additional actual costs resulting from damage or remediation beyond the standard air-purification and cleaning process.

13. NO PARTIES, EVENTS OR LARGE GATHERINGS

Parties, weddings, receptions, events, and large gatherings are strictly prohibited.

The condominium is located in a residential community and may not be used for activities that create excessive noise, disturbances, property damage, or disruption to neighboring residents or guests.

An unauthorized party or gathering may result in termination of the rental and/or removal from the Premises, subject to applicable law.

Guest will remain responsible for reasonable costs associated with damage, repairs, replacement of damaged or missing property, excessive cleaning, trash removal, and other expenses resulting from the violation.

14. NO-TOLERANCE POLICY — NOISE AND DISTURBANCES

Sundown Riverside Condominiums maintains a strict no-tolerance policy regarding excessive noise, parties, disturbances, and disruptive conduct.

Guest and all members of Guest’s party must respect neighboring residents, other guests, condominium association rules, and applicable quiet-hour requirements 10 PM – 8 AM Central time.

Prohibited conduct includes, but is not limited to:

• Excessive or disruptive noise;
• Loud music;
• Parties or unauthorized gatherings;
• Yelling or disruptive behavior;
• Conduct that interferes with the peaceful enjoyment of neighboring units;
• Repeated complaints concerning Guest’s conduct; and
• Violations of applicable condominium or community rules.

Depending upon the nature and circumstances of a violation, Management may take enforcement action, including additional charges and termination of the rental and/or removal from the Premises, subject to applicable law.

15. ILLEGAL ACTIVITY AND PROHIBITED SUBSTANCES

Guest shall not use the Premises for any unlawful purpose or permit unlawful activity to occur on the Premises.

The possession, manufacture, distribution, sale, or use of illegal controlled substances is prohibited.

Guest and all members of Guest’s party must comply with applicable federal, state, and local laws.

Nothing in this provision is intended to prohibit lawful conduct or impose restrictions inconsistent with applicable law.

A violation may result in termination of the rental and/or removal from the Premises, subject to applicable law, and Guest may remain responsible for resulting damages and costs.

16. TELEVISION, CABLE, INTERNET AND OTHER SERVICES

Television, cable, internet, Wi-Fi, streaming access, satellite service, and similar services, when provided, are offered as a convenience.

Management does not guarantee uninterrupted availability, connection speed, signal strength, content, programming, compatibility, number of available devices, or uninterrupted access.

No refund will ordinarily be provided solely because of an outage, interruption, content limitation, speed issue, access problem, device compatibility issue, lack of knowledge regarding use, or personal preference, except where otherwise required by applicable law.

Management will make reasonable efforts to address service interruptions when notified.

17. AIR CONDITIONING AND HEATING

Where applicable, Guests are expected to operate heating and air-conditioning systems responsibly and in accordance with posted property instructions.

Unless otherwise instructed by Management or required by the equipment, air conditioning should not be set below 72°F, heating should not be set above 78°F, and the fan should be operated on the “Auto” setting.

Doors and windows should remain closed while heating or air conditioning is operating.

Guests should promptly report HVAC malfunctions to Management.

18. POOL AND COMMON AREAS

Guests must comply with all posted pool, BBQ, parking, and common-area rules (9 AM – 10 PM Central Time).

Guests must not tamper with, disable, modify, or manipulate pool, heating, filtration, or other property equipment.

Guest is responsible for damage caused by Guest or members of Guest’s party through misuse, negligence, or violation of posted rules.

Guests use pools, recreational facilities, and common areas at their own risk to the extent permitted by applicable law.

Children under the age of 16 must be supervised in accordance with applicable property rules and applicable law.

19. SYSTEM OR EQUIPMENT FAILURES

Management will make reasonable efforts to maintain the Premises and its systems and to respond promptly to reported failures.

Systems and equipment may include plumbing, electrical systems, water, sewer, HVAC, appliances, internet, television, mechanical systems, and other property equipment.

In the event of a failure, Management will make reasonable efforts to inspect, repair, or arrange for repair or replacement as appropriate.

Guest agrees to provide reasonable access to Management and authorized service providers when necessary to inspect, maintain, or repair the Premises.

Except where otherwise required by applicable law or expressly provided in writing by Management, temporary interruptions or failures of property systems or services do not automatically entitle Guest to a refund.

20. UNFORESEEN EVENTS AND WEATHER

Management is not responsible for inconvenience or loss caused by circumstances beyond its reasonable control, including severe weather, hurricanes, tropical storms, flooding, natural disasters, governmental actions, road closures, utility interruptions, construction, pests, or other unforeseen circumstances.

Guests are strongly encouraged to consider rental/travel insurance that may provide coverage for circumstances affecting their travel plans.

Nothing in this provision is intended to waive any rights or remedies that cannot lawfully be waived.

21. RULES AND REGULATIONS

Guest agrees to comply with all applicable rules and regulations of:

• Sundown Riverside Condominiums;
• The condominium association;
• Management;
• Applicable governmental authorities; and
• Any posted property rules provided to Guest.

Guest shall not:

1. Disturb, annoy, endanger, or interfere with other guests, residents, or neighbors;
2. Use the Premises for a commercial purpose without written authorization;
3. Use the Premises for an unlawful purpose;
4. Create a nuisance or unreasonable disturbance;
5. Commit waste or intentionally damage the Premises;
6. Violate applicable laws or ordinances; or
7. Permit any member of Guest’s party or visitor to violate these requirements.

22. MAINTENANCE AND REPORTING

Guest shall properly use and safeguard the Premises, including furniture, furnishings, appliances, fixtures, plumbing, electrical systems, and other property.

Guest shall promptly notify Management of any:

• Damage;
• Leak;
• Malfunction;
• Plumbing issue;
• Electrical issue;
• Appliance failure;
• HVAC problem;
• Safety concern; or
• Other condition requiring attention.

Guest may be responsible for damage caused by Guest’s misuse, negligence, or failure to promptly report a known problem.

Ordinary wear and tear is excluded from Guest’s responsibility.

23. MANAGEMENT ACCESS

Management and its authorized representatives or service providers may enter the Premises when reasonably necessary for:

• Emergency situations;
• Necessary repairs or maintenance;
• Inspection of reported problems;
• Providing necessary services;
• Protecting the Premises;
• Investigating suspected violations of this Agreement; or
• Other circumstances permitted by applicable law.

Except in emergencies or other circumstances permitted by law, Management will provide reasonable notice before entering the Premises.

Where applicable, Management may also enter upon reasonable notice to show the Premises to prospective purchasers, tenants, lenders, appraisers, contractors, or other authorized persons.

24. PARKING PASSES & BOATS, TRAILERS AND BOAT SLIPS

PARKING PASSES

Each condominium is subject to a maximum of two (2) vehicles unless otherwise authorized by the condominium association.

Required guest vehicle parking passes must be displayed in clear view from the front windshield at all times while the vehicle is parked on the property.

Vehicles that do not properly display the required guest vehicle pass may be subject to towing in accordance with applicable property rules and law. Any towing charges will be the responsibility of the vehicle owner.

Guests must park only in designated or authorized spaces and comply with all posted parking restrictions.

BOATS, TRAILERS AND BOAT SLIPS

All boats and trailers must be properly registered with Sundown Riverside Condominiums in accordance with applicable property requirements.

Required boat and trailer registration and insurance documentation must be scanned, emailed, or provided to the appropriate property/front office as directed upon arrival.

Failure to properly register a boat or trailer may result in the boat and/or trailer being subject to towing or removal in accordance with applicable property rules and law, with associated costs charged to the responsible owner.

A Guest who uses a boat slip but does not require trailer storage must still complete the required boat registration and provide proof of applicable insurance.

Trailer Storage

Trailer storage in the designated boat yard is available at a rate of $40 per day, subject to availability and applicable property rules.

Loading and Unloading

Guests using a boat and trailer should follow the property’s loading and unloading procedures.

Upon arrival:

1. Park the trailer in the designated boat yard.
2. Unload luggage, groceries, and other permitted belongings.
3. Move the boat/trailer as directed by property staff.

Upon departure:

1. Load luggage, groceries, and other belongings before retrieving the trailer and boat from the boat yard.
2. Retrieve the boat and trailer from the designated storage area as directed.
3. Complete departure procedures in accordance with property rules.

Guests should not use unauthorized areas for prolonged loading, unloading, or trailer storage.

Boat Slip Identification

Boats using a Sundown Riverside boat slip must display the required Sundown boating tag in clear view.

The boating tag must be hung over the attached piling or displayed on the boat as directed by Management/property staff.

The boating tag serves to identify and reserve the assigned boat-slip location for the registered Guest’s boat.

Guests must comply with all additional marina, dock, boat-slip, safety, registration, and parking requirements established by Sundown Riverside Condominiums.

25. LOST, STOLEN OR LEFT-BEHIND ITEMS

Management does not assume responsibility for lost, stolen, or abandoned personal property.

When reasonably possible, Management will attempt to contact Guest regarding items left behind.

If Guest requests that a recovered item be returned, a $55 handling fee must be paid to management and guest must mail a prepaid shipping label and container to: Sundown Riverside Condominium 16470 Perdido Key Dr. OFC Pensacola, FL 32507.

Management is not responsible for the condition of an item during storage or shipment to the extent permitted by law.

Items remaining unclaimed for more than 30 days may be donated, discarded, or otherwise disposed of in accordance with applicable law.

26. MAIL AND PACKAGE DELIVERY

Guests may arrange delivery of packages to the condominium during their stay through delivery services such as UPS or FedEx, provided such deliveries are permitted by the property and the Guest is present or otherwise able to receive them. Mailbox keys will no longer be provided and all mail delivered by USPS will be delivered to the Office and can be collected during normal posted business hours.

Management does not guarantee the delivery, security, condition, timing, or receipt of packages.

Management is not responsible for lost, stolen, damaged, misdirected, or delayed deliveries.

If a package arrives after Guest has departed and Guest requests that Management arrange its return, Guest will be responsible for any applicable handling fee and shipping costs.

27. PERSONAL PROPERTY, INJURY AND INSURANCE

Guest’s personal property, including vehicles, is not insured by the Owner, Management, or condominium association against loss or damage except as may otherwise be required by applicable law.

Management recommends that Guests obtain appropriate travel, rental, homeowners, renters, or other insurance to protect their personal property and provide coverage for circumstances affecting their stay.

Guests are responsible for the conduct and safety of themselves, members of their party, and visitors to the extent permitted by law.

Nothing in this Agreement is intended to release, waive, or limit liability that cannot legally be released, waived, or limited under applicable law.

28. TERMINATION OF OCCUPANCY AND CHECK-OUT

At the conclusion of the rental period, Guest shall:

1. Vacate the Premises at the designated check-out time;
2. Remove all personal belongings;
3. Return all keys, access cards, remotes, or other access devices as instructed;
4. Vacate any assigned parking or storage areas;
5. Leave the Premises in reasonably clean and orderly condition;
6. Report any damage or malfunction that occurred during the stay; and
7. Otherwise surrender the Premises in substantially the condition in which it was received, ordinary wear and tear excepted.

Failure to timely vacate may result in additional charges and other remedies permitted by applicable law.

29. TERMINATION FOR MATERIAL VIOLATIONS

Material violations of this Agreement—including unauthorized occupancy, smoking, unauthorized pets, parties, excessive disturbances, unlawful activity, or significant property damage—may result in termination of the rental and/or removal from the Premises, subject to applicable law.

Termination or removal does not eliminate Guest’s responsibility for amounts properly owed under this Agreement.

Unused rental nights following termination resulting from Guest’s violation are not refundable, except where otherwise required by applicable law.

30. GUEST RESPONSIBILITY FOR PARTY MEMBERS AND VISITORS

The Reserving Guest is responsible for ensuring that all members of Guest’s party and authorized visitors understand and comply with this Agreement.

Guest may be held responsible for damages, charges, or violations caused by members of Guest’s party or visitors to the extent permitted by applicable law.

31. JOINT AND INDIVIDUAL OBLIGATIONS

If more than one person is listed as a Guest or occupies the Premises under the reservation, each Guest may be responsible for compliance with this Agreement and for obligations arising from the reservation, to the extent permitted by applicable law.

32. DISPUTE RESOLUTION

The parties agree to attempt in good faith to resolve disputes arising from this Agreement before initiating formal legal proceedings.

Where legally permissible and mutually appropriate, the parties may participate in mediation before proceeding to litigation or other formal dispute resolution.

Nothing in this provision prevents either party from seeking emergency relief or exercising a right or remedy that cannot legally be waived or delayed.

33. RELEASE AND LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Guest acknowledges that vacation rental accommodations and associated amenities may involve ordinary risks associated with travel, occupancy, recreational activities, swimming pools, balconies, stairs, parking areas, and use of the Premises.

Guest agrees to use reasonable care and to comply with all posted safety instructions and property rules.

Nothing in this Agreement releases or limits liability for conduct or circumstances for which such a release or limitation is prohibited by applicable law.

34. INDEMNIFICATION

To the fullest extent permitted by law, Guest agrees to be responsible for claims, losses, damages, costs, and reasonable expenses arising from Guest’s violation of this Agreement or from damage caused by Guest or members of Guest’s party.

This provision does not require Guest to indemnify any party for liability that cannot legally be transferred or indemnified under applicable law.

35. ENTIRE AGREEMENT

This Agreement, together with the reservation confirmation and any applicable written property rules, constitutes the agreement between Guest and Management concerning the rental of the Premises.

Any modification to these terms must be made in writing by an authorized representative of Management, except for reasonable updates to operational instructions or property rules that are permitted under the reservation terms and applicable law.

If any provision of this Agreement is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

A failure by Management to enforce a particular provision on one occasion does not constitute a waiver of the right to enforce that provision in the future.

36. APPLICABLE LAW

This Agreement shall be interpreted and enforced in accordance with applicable law governing the Premises, including applicable Florida law.

Nothing in this Agreement is intended to waive rights, protections, remedies, accommodations, or procedures that cannot legally be waived.

37. GUEST ACKNOWLEDGMENT

By completing a reservation, submitting payment, providing a credit card, checking into the Premises, or occupying the Premises, Guest acknowledges that Guest has read, understands, and agrees to these Terms & Conditions.

Guest specifically acknowledges the following:

• The cancellation policy is strict.
• Reservations are non-refundable within 30 days of arrival.
• Cancellations made more than 30 days before arrival are subject to the $95 administrative fee and applicable credit-card fees.
• A $95 non-refundable Damage Waiver Fee applies.
• The Damage Waiver does not eliminate responsibility for damage or loss exceeding its applicable coverage.
• Maximum occupancy must be observed at all times.
• Unauthorized additional overnight guests may result in additional charges and other enforcement action.
• Pets are not permitted, subject to applicable law.
• Smoking and vaping are prohibited inside the condominium and on the balcony.
• A verified smoking violation may result in a $925 air-purification and cleaning fee and termination of the rental, subject to applicable law.
• Parties, events, weddings, receptions, and large gatherings are prohibited.
• Excessive noise and disturbances are subject to a strict no-tolerance policy.
• Guest is responsible for the conduct of members of Guest’s party and authorized visitors.
• Guest authorizes applicable charges to the credit card maintained on file.
• Guest agrees to comply with all applicable condominium, community, property, and governmental rules.